Although I purchased my ticket through a travel agency, is it possible to waive the refund fee on the same day of purchase? February 21, 2022 04:42 Updated If your ticket was purchased through a travel agency, please contact your point of purchase regarding your ticket. Related articles I have purchased a ticket and although 24 hours has not passed, why is there a refund fee? Will it be possible for a refund on the same day of ticket purchase? When is reservation change or refund due? It's a double payment. What should I do? Tell me about the conditions for exemption of the refund fee.