Although I purchased my ticket through a travel agency, is it possible to waive the refund fee on the same day of purchase? February 21, 2022 04:42 Updated If your ticket was purchased through a travel agency, please contact your point of purchase regarding your ticket. Related articles When is the refund application due for an unused ticket? When is reservation change or refund due? The date of my departure flight has already passed. Will I be able to received a refund? I have canceled my reservation, but why is there a charge for the purchase still? Is the airport tax included in the airfare?