If a ticket is purchased from a travel agency, will you still be able to do a web/mobile check in? April 04, 2022 07:31 Updated Yes, It is possible. Please follow the steps : [Service > Airport Service > Check-In Info.] Related articles Is Web/Mobile Check-in (Online Check-in) available? Web/mobile check-in is not working. When is web/mobile check-in due before departure? When can I start check-in on the day of my flight? I am unable to web/mobile check-in my returning flight. Is this an error?