If a non-member customer loses his/her reservation number after purchasing, please check the ‘E-Ticket Itinerary/Receipt’ sent to the email you entered at the time of purchase. (Your reservation number is listed on the top of it.)
If the email receipt has been deleted, please let us know the following information you entered when making a reservation through the customer's comment (Q&A) after signing up.
- Cell phone number
- Email address
- Passenger's name
- Date of boarding and flight number
- Last four digits of the payment card
※ Although E-Ticket Itinerary/Receipt can be sent again through the Customer Service Center (1600-6200), please note that if the password left by non-members is lost after purchasing the ticket, the password cannot be checked for personal information protection.