For a flight cancellation statement, you may visit our Jinair website and in the [Book > Flight Operations > Flight Status] you may select your departing/returning route and date then click search to print out your cancellation statement.
If you are having difficulties with the solution above, please leave your questions on our Customer Support(Q&A) in the Jinair website. Please note that it is also possible to request to the airport counter or at the Gate.
