For a flight delay acknowledgement, you may visit our Jinair website and in the [Book > Flight Operations > Flight Status] you may select your departing/returning route and date then click search to print out your flight delay acknowledgement.
If you are having difficulties with the solution above, please leave your questions on our Customer Support(Q&A) in the Jinair website. Please note that it is also possible to request to the airport counter or at the Gate.
