Reservation change or refund for some in the same reservation number can be made in the menu on the My page [Search/change/cancel reservation]of the homepage.
However, if you made a reservation by the travel agency, you cannot change reservation or refund via our homepage. Please contact your place of purchase.
You may not be able to change your reservation or refund depending on the types of fare. Please check the fare rules for your ticket before changing your reservation or returning.