Others
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Where can I get a receipt?
For tickets purchased through our homepage, click [Print Receipt] button to receive a receipt for purchase. In additi...
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It is said that TAX is included when people buy a ticket. What's TAX?
Taxes on international flight coupons consist of taxes levied by each government in the respective countries and airp...
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Is the airport tax included in the airfare?
Airport taxes are charged separately from airfare, and are sometimes paid at air ticket purchase or at local airports...
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How is the exchange rate set for local airports tax abroad?
The exchange rate for air tickets applies daily at 0:00 Korean hours in accordance with the rules of the Internationa...
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How can I check for fuel surcharges?
The fuel surcharge is notified in advance every month and can be checked in the notice on the homepage. Regardless of...
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How much is the fuel surcharge for Jin Air flight?
We have introduced an fuel surcharge since September 1, 2008. fuel surcharges applies on the date of purchase and is ...
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Can I get a tax invoice?
Tax invoice is not available. This is because in case of air fare it is replaced by a regular receipt according to VA...
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What are the payment methods to get a cash receipt and how can I receive it?
When making cash payments using Naver Pay or Kakao Pay including real time account transfer on the Jinair website, is...
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Can I get a cash receipt for the ticket that I paid by Naver Pay?
When making cash payments using Naver Pay or Kakao Pay including real time account transfer on the Jinair website, is...
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Please tell me how to receive a flight cancellation acknowledgement.
For a flight cancellation statement, you may visit our Jinair website and in the MENU [Book > Flight Operations > Fli...
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Please tell me how to receive a flight delay acknowledgement.
For a flight delay acknowledgement, you may visit our Jinair website and in the [Book > Flight Operations > Flight St...
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How can I get a flight cancellation statement?
For a flight cancellation statement, you may visit our Jinair website and in the [Book > Flight Operations > Flight S...
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I need my boarding record. Can I search it?
Only records purchased and boarded after sign - up can be searched in the [Home page > My Page] for the maximum perio...
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I want to know how to get a cash receipt.
When making cash payments using Naver Pay or Kakao Pay including real time account transfer on the Jinair website, is...