Do you have any emergency medicine in stock?
We have general emergency medicine such as Tylenol, digestive stimulants, and motion sickness pills.
Where should I store electronic devices during take-off and landing?
Small, lightweight handheld electronic devices, such as tablet PCs, E-READER, smartphones, and MP3 players, can be he...
Why do passengers have to change to airplane mode in flight?
If you want to use the electronic devices connected to wireless communications in the cabin, Please change the device...
Can I make phone calls and send text messages on the plane?
You can use mobile phones in the airplane mode (with the radio communication function off) except for calls and text ...
Can I use portable electronic devices on the plane?
Portable Electronic Device (PED) is a light, small, hand-held electronic device that supplies power by a battery or e...
What is the event 'Love 100 days later'?
The event ‘Love 100 days later’, is an event hosted on an international flight departing from Incheon which you can r...
Can I apply for 'Bassinet service'?
Bassinet service is not provided and a seat is shared with a guardian.
Is there a rechargeable outlet on the plane?
Depending on the type of aircarft, an outlet is installed to power on the passenger seat.
Is mineral water free of charge on the flight?
Of course. We have refreshing mineral water ready for all of our flight routes.
Is there a free blanket service in the cabin?
We do not provide free blanket service.However, for international flights, you may purchase a blanket on board.